Sensitive Acne-Prone Skin: Skincare Starter Kit

We proudly offer free standard shipping on all U.S. orders over $150 (before taxes and after discounts).

Please allow 3–4 business days for order processing before shipment.

We currently ship all domestic orders via USPS Ground Shipping. At this time, PoreInfusion only ships within the United States. We do not currently offer international shipping.

Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

Customers are responsible for ensuring all shipping details are accurate at checkout. If your package is delayed or missing, please contact USPS directly using your tracking number.

If your order arrives damaged, please contact us at support@poreinfusion.com within 48 hours of delivery.

Please review the complete Shipping Policy.

At PoreInfusion, due to the nature of skincare, wellness, and personal care products, all sales are final.

We strongly encourage customers to carefully review product details before purchasing. If you need assistance selecting the best products or supplements for your skin type, please schedule a consultation or contact us at support@poreinfusion.com before placing your order.

If your order arrives damaged, defective, or you receive the incorrect product, please contact our customer support team within 48 hours of delivery at support@poreinfusion.com.

Because every individual’s skin is unique, PoreInfusion cannot guarantee how your skin will respond to specific ingredients.

If you experience irritation or an allergic reaction:

• Discontinue use immediately
• Contact customer service at support@poreinfusion.com
• Our esthetic team will gladly help assess your current routine

Please note that allergic reactions or product sensitivities do not qualify for refunds.

Please review the complete Refund Policy